REFUND POLICY

All sales of service are final and there will be no refund or exchange permitted. 

Please be advised that You are responsible for the Recharge for and all charges that result from those purchases. 

ZIPNET is not responsible for any purchase of Recharge for an incorrect account number.


However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account 

but a Services has not delivered within 24 hours of your completion of the transaction then you may inform us by 

sending us an email on info.support@zipnetbd.com or posting us a message. In such a scenario you will be entitled to a full refund. 

We request you to include in the email the following details – Recharge value, Transaction date and Order Number, 

shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of service 

then you will be refunded the money within 15 working days from the date of the receipt of your email.

About Zipnet Ltd​

Nationwide Corporate Internet Service Provider In Bangladesh

Registered Office

Awal Center (17th Flr.) 34, Kamal Ataturk Avenue, Banani, C/A, Dhaka-1213

Contact US : +8809639339977 +8809639339988 Email: info@zipnetbd.com

Corporate Office

Flat :4B , House:4, Road:23/A, Block-B, Banani,Dhaka-1213

Contact US : +8809639339977 +8809639339988 Email: support@zipnetbd.com